Service Request Form

Please complete this form and send attached to goods send to:

ABTC Group

Attn: Debbie Sanders
Unit 4, 5 Talavera Road
North Ryde 2113
New South Wales

Customer Details
Repair Details

Terms and Conditions:

1. A fee to cover handling and delivery for non-warranty repairs of $35.00 will apply in the event of non-acceptance of a quote
2. A fee will be charged if NO FAULT was found with the unit. The charge will be $35.00
3. Quoted repairs will only be held for a maximum of 3 months. After this time, the product will be disposed of
4. ABTC Group will forward warranty repairs to the respective manufacturers who will repair or replace faulty items at their discretion
5. ABTC Group does not accept responsibility for duration of repairs at third party repairers
6. If a signed service request form is not presented with goods, service will not take place and customer will have to organise pick-up
7. Please include a copy of the purchase order or invoice